Caribbean Examinations Council
CCSLC E-Pretest Support

General

General FAQs related to E-Testing

What should candidates do if the test material appears exceptionally large or small on the screen?
Candidates can adjust the font size by using the keyboard or mouse to zoom in or out as appropriate.
Fri, 22 Apr, 2016 at 12:11 PM
How can candidates adjust the screen monitor type size?
The software will automatically adjust to fit the screen of the computer or electronic device. 
Fri, 22 Apr, 2016 at 12:11 PM
How can candidates save their work?
The system automatically saves candidates’ work.
Fri, 22 Apr, 2016 at 12:11 PM
How can candidates review and complete their answers?
Candidates can use the ‘NEXT’ button to move from page to page or the ‘PREVIOUS” button to review their work.   The “SUBMIT EXAMINATION” button shou...
Fri, 22 Apr, 2016 at 12:12 PM
Can candidates switch browsers during the test?
NO. If candidates attempt to switch browsers during the test they risk being locked out of the E-Testing platform.
Fri, 22 Apr, 2016 at 12:12 PM
How can candidates print their tests?
Candidates are NOT ALLOWED to print their tests.
Fri, 22 Apr, 2016 at 12:12 PM
What happens to candidates’ tests if a power outage occurs?
Should there be a power outage, the candidates’ completed work will be saved up to that point and the candidates can resume as soon as power is restored. ...
Fri, 22 Apr, 2016 at 12:12 PM
What happens to candidates’ tests if internet connectivity is lost?
Should there be a loss in internet connectivity, the candidates’ completed work will be saved up to that point and the candidates can resume as soon as co...
Fri, 22 Apr, 2016 at 12:13 PM
What happens to candidates’ tests if their computer or electronic device stops working?
Should the candidate’s computer or electronic device stop working, the candidates’ completed work will be saved up to that point and the candidate can res...
Fri, 22 Apr, 2016 at 12:13 PM
Why do candidates have to fill out a survey after the test?
In order to gauge the candidates’ experience with the E-Testing platform, CXC has included a short survey which the Supervisor/ Invigilator should encoura...
Fri, 22 Apr, 2016 at 12:13 PM